Client Scientific Associate

What this job is about:

This job is all about supporting scientists and clinicians globally in the research and clinical development of new and innovative treatments for the world’s most challenging diseases. In this role, you will support the mission of CGT Global by ensuring that clients get the information they need paired with the product that best suits their efforts to develop therapies and cures. This job requires a passion for medical sciences and a drive to be a part of the change in healthcare and just might be the perfect learning environment to put your new degree to work. While CGT Global is a commercial organization, it is our mission that fuels our growth, and our growth means that treatments are getting to more patients more quickly. What could be more fun than being a key part of that growth, starting your day helping a researcher in Japan, your mid-day assisting a scientist at one of our nation’s most prestigious research facilities and ending your day assisting someone working on a cancer cure in Europe?

The Perfect Fit:

• Develop relationships and engage in scientific exchange with scientific clients and prospects.
• Partner with CGT Global Account Executives and key internal collaborators
• Provide impactful information that enhances the value and proper use of CGT Global products for sales to leverage in support of the mission of the company.
• Respond to customer inquiries to provide focused and balanced clinical and scientific information.
• Acts as scientific liaison between Account Executive and customer to determine project feasibility and support during customer calls.
• Support Business Development by attending meetings with current and potential customers to fulfill revenue and growth objectives on a monthly/quarterly/annual basis.
• Supporting the planning of technical sales, publications, and podium content.
• Draft and present technical presentations and give public demonstrations using a wide variety of formats and platforms (e.g., slides, conferences) to support customer success.
• Facilitate client relationships through multiple avenues such as phone calls and emails.
• Builds client relationships through service and technical knowledge.
• Works extensively with Salesforce CRM to manage activities, sales pipeline, and client communication.
• Awareness of competitor and industry activity.
• Maintain and expand the company’s database of prospects by conducting research to find new leads.
• Identify potential new clients.
• Supports Account Executives with order logistics and follow-up to ensure seamless customer success experience.

Essential for the role:

• Resides in or around Reno, NV.
• BS or BA with a focus in Biological Sciences
• Demonstrated expertise in discussing scientific content and context to multiple audiences
• Excellent project management and product management ability
• Thorough knowledge of regulatory environment
• Ability for occasional travel
• Ability to work both independently and collaboratively in the commercial team and cross-functional environments
• Problem solving and the ability to be coached and directed by other teammates to enable collaboration and success in selling the portfolio
• Excellent interpersonal and communication skills (both written and verbal) to create and foster productive professional relationships with a broad range of internal and external stakeholders
• Adaptive and agile in evolving conditions
• Strong presentation skills

Desirable for the role:

• Biological Sciences Degree
• High proficiency in Microsoft Office suite (Word, PowerPoint, Excel, Outlook)
• Excellent interpersonal and selling skills (listening, probing, closing)
• Experience with Business Development or Customer Service preferred
• Experience working in a hospital environment preferred
• R&D and/or Clinical study execution experience preferred
• Knowledge of Biotech and Pharmaceutical customer segments and market dynamics preferred
• Experience with CRM and lead generation strategies preferred (Salesforce preferred)

Benefits:

CGT Global is an equal opportunity employer that is committed to diversity, and values the ways in which we are different.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.