Client Scientific Associate

What this job is about:

This job is all about supporting scientists and clinicians globally in the research and clinical development of new and innovative treatments for the world’s most challenging diseases. In this role, you will support the mission of CGT Global by ensuring that clients get the information they need paired with the product that best suits their efforts to develop therapies and cures. This job requires a passion for medical sciences and a drive to be a part of the change in healthcare. While CGT Global is a commercial organization, it is our mission that fuels our growth, and our growth means that treatments are getting to more patients more quickly. What could be more fun than being a key part of that growth, starting your day helping a researcher in Japan, your mid-day assisting a scientist at one of our nation’s most prestigious research facilities and ending your day assisting someone working on a cancer cure in Europe?

Having fun, doing well, and saving the world, that’s this role, and that’s CGT Global!

The Perfect Fit:

We’re building a team of science-oriented people who want to multiply their influence by helping many scientific efforts across the world on a daily basis. Ideal candidates are people who align with the impact of the company mission. This person will be expected to become well-versed in industry information, such as FDA approvals, client activities, and industry trends.

These people communicate with customers from the spirit of humility and true concern for their research and the future of patient care. The right candidate will have long term growth opportunities and expectations. They will be socially aware and possess emotional intelligence. They know their worth without ego and condescension. They are hard-working. They are committed to constant improvement and are able to take and give constructive criticism.

This person is especially passionate about increasing access to and reducing the cost of treatments for life-threatening illnesses.

Recent college graduates are encouraged to apply.

To be successful, the Client Scientific Associate will do the following:

• Develop relationships and engage in scientific exchange with scientific clients and prospects.
• Partner with CGT Global Account Executives and key internal collaborators
• Provide impactful information that enhances the value and proper use of CGT Global products for sales to leverage in support of the mission of the company.
• Respond to customer inquiries to provide focused and balanced clinical and scientific information.
• Acts as scientific liaison between Account Executive and customer to determine project feasibility and support during customer calls.
• Support Business Development by attending meetings with current and potential customers to fulfill revenue and growth objectives on a monthly/quarterly/annual basis.
• Supporting the planning of technical sales, publications, and podium content.
• Draft and present technical presentations and give public demonstrations using a wide variety of formats and platforms (e.g., slides, conferences) to support customer success.
• Facilitate client relationships through multiple avenues such as phone calls and emails.
• Builds client relationships through service and technical knowledge.
• Works extensively with Salesforce CRM to manage activities, sales pipeline, and client communication.
• Awareness of competitor and industry activity.
• Maintain and expand the company’s database of prospects by conducting research to find new leads.
• Identify potential new clients.
• Supports Account Executives with order logistics and follow-up to ensure seamless customer success experience.

Essential for the role:

• Resides in or around Reno, NV.
• BS or BA with a focus in Biological Sciences
• R&D and/or Clinical study execution experience preferred.
• Knowledge of Biotech and Pharmaceutical customer segments and market dynamics preferred.
• Demonstrated expertise in discussing scientific content and context to multiple audiences.
• Excellent project management and product management ability
• Thorough knowledge of regulatory environment
• Ability for occasional travel
• Ability to work both independently and collaboratively in the commercial team and cross-functional environments.
• Problem solving and the ability to be coached and directed by other teammates to enable collaboration and success in selling the portfolio.
• Excellent interpersonal and communication skills (both written and verbal) to create and foster productive professional relationships with a broad range of internal and external stakeholders
• Adaptive and agile in evolving conditions
• Strong presentation skills
• Experience with CRM and lead generation strategies preferred (Salesforce preferred)

Desirable for the role:

• Biological Sciences Degree
• High proficiency in Microsoft Office suite (Word, PowerPoint, Excel, Outlook) • Excellent interpersonal and selling skills (listening, probing, closing)
• Experience with Business Development or Customer Service preferred.
• Experience working in a hospital environment preferred.

CGT Global is an equal opportunity employer that is committed to diversity, and values the ways in which we are different.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Hours:

This is an onsite position that will be reporting to our Reno Office. We have open positions for the following schedules:

• 5am-1:30pm Monday-Friday
• 7am-3:30pm Monday-Friday
• 8:30am-5:00pm Monday-Friday

Benefits:

Salary: $25 an hour (plus, up to $4,000 in quarterly incentive potential) CGT Global is proud to offer an ever-evolving and competitive benefits program that includes comprehensive health benefits, equity plan, flexible spending accounts, paid time off, holiday pay, 401k plan, and an employee assistance program.

Work Location: In person